I'M SARA GRIMM.
DIRECTOR-LEVEL UX LEADER
I’m a director-level UX leader with 15+ years of experience shaping enterprise product strategy across financial services, AI-driven platforms, and complex technical environments. I lead high-performing design teams and partner with executive stakeholders to transform dense, data-heavy systems into intuitive, scalable experiences. My work has driven measurable growth in platform adoption, reduced friction in high-stakes financial products, and established governance frameworks that elevate UX from a delivery function to a strategic driver of innovation.
PORTFOLIO
EXPERIENCE
2025-2026
Morgan Stanley
Executive Director
I spearheaded AI-enabled enterprise UX strategy for E*TRADE, leading high-performing design teams to transform complex financial systems into intuitive, data-driven experiences while aligning executive stakeholders around scalable standards and long-term product vision.
2023-2025
JP Morgan Markets
Executive Director
I led cross-functional UX strategy across J.P. Morgan Markets, delivering double-digit usage growth, near-universal adoption among top-tier clients, and improved platform performance through research-driven design governance.
2022-2023
Boston Consulting Group
UX Design Manager
Led UX strategy at Boston Consulting Group, driving user-centered transformation across multiple products through executive research storytelling, service blueprinting, and data-driven roadmaps that increased satisfaction and operational efficiency.
2021-2022
Bosch North America
Senior User Researcher and Team Lead Led enterprise user research at Bosch across multiple product domains, managing and mentoring a research team while integrating UX strategy into agile workflows to increase revenue and establish cohesive, cross-functional product direction.
2013-2021
Boeing
Senior UX Designer & Digital Transformation Leader
I led end-to-end UX strategy and digital transformation for data-intensive enterprise platforms, architecting analytics solutions that saved over 13,000 annual user hours and $30,000 per test flight, while defining product vision and roadmaps, aligning 11 defense programs under a unified strategy, and elevating enterprise design capability through mentorship and leadership of the UX Community of Practice.
CONTACT
Let's connect! Feel free to reach out to discuss collaboration opportunities, or just to say hello.
sarasteinhurst@gmail.com
+1 (989) 701-0295